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Decoding Communications

Engaging with someone can be tricky business. There is a lot of room for error and misunderstanding. Decoding communications can be helpful but you need to be aware of the pitfalls.

Have you ever thought, “There is no way they can disagree with this point”. And then the other persons finds a way. Why is that? What happened between your very clear and concise thought and their response to it?

First there is your intent. That is reflected in how you say something. Are you being bossy, suggestive, argumentative or condescending?

Then there are also the words you use and the order you use them. Words can mean different things to different people at different times. For example, we often get a giggle at our house when referring to pants. For the Canadian parents, pants are trousers. Whereas the British children more commonly know pants as underwear. But there are other words which can elicit quite strong emotional responses.

There is also the element of who is saying it. “You are chatting again”, might have a very different impact on a couple of teenagers if it comes from their teacher. But if it is said by a friend at lunch time, it might come across with more humour.

Decoding communications can be challenging. These are just some of the issues you can encounter.

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