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Follow Up

What is the difference between done and pending? How do you shift a ‘no, not right now’, to a ‘yes, thank you‘? Often you just need to follow up.

This action does not always guarantee you will move something forward. However, in my experience, making an extra call, visit or effort, can move things closer to a resolution.

People are often not prepared to buy, or move forward with your request, until they feel comfortable of familiar with you or the situation. In addition, some studies note that you need seven, regularly frequent touch points before they will be ready to act.

So you need to be determined and persistent. ‘No’ can often mean not now or not yet. Sometimes it will be no, not now and not ever.

Often we see flyers come through the door and we do not act on them. We toss them in the recycling bin. But one day, our garden will need some work done or a room will need repainting. Then we will act and maybe call on the company we have seen drop flyers through our doors for the past several months.

Sometimes it is good timing that someone knocks on your door when you are in need of what they are offering. But sometimes they just need to follow up. Remember to do so too.

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