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Shortcut Words Replace Thinking

Because life can be pretty full on, fast paced, full and exhausting, our brains naturally look for shortcuts. They want to use the least amount of energy and do the minimal amount of work.

For these reasons, it prefers shortcuts, generalisations, easy references and common phrases especially when they work with any biases we are holding.

We tend to use words from our work or industry, religion or culture. Doctors may use the term ‘stat’, office workers will ‘circle back’ and sportspeople get ‘in the zone’.

It is unlikely, or rare, to hear people using other groups’ words or terms. It’s hard to imagine an NBA coach telling his players to pass the ball to the point guard stat.

This helps explain why people that watch the same news channels or read similar newspapers, will see things similarly and speak the same.

Rather than think things through, and assess things in their own mind, the shortcut is to accept what they are hearing and seeing, summarise it in generalisations and pass it on. People in their group think will understand the summary terms and distill it further. Like the telephone game, the theme may remain similar but the actual details may get distorted.

Don’t let this happen to you. Think for yourself. Put the extra bit of work in, especially if you will get involved in a conversation. Also give people time and space to reflect and ask questions. Allow people to think, even if it’s different to you.

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