It’s easy to think we know so much. Yet, we know very little. We extrapolate, generalise, use bias and guess quite a bit.
We hurry people through their speech, usually just to say our bit. We aren’t that interested in what the other person has to say. We have our view and want to express that.
Yet things can dramatically improve if we just get more curious. Listen patiently to the person speaking. Understand their current mindset. Get the context in perspective. Listen to their words and emphasis.
You will learn a lot. You will improve your understanding. Your communication will improve. And you’ll become a better person.
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